Vacancy: Customer Service Representative (28-32 hours per week)

Join the ibzmode crew! 

Are you the person who always goes the extra mile for customers? Do you have customer service experience and would you love to work for a company that breathes the Ibiza vibe? Then we are looking for you! We have a spot available for a customer service representative (28-32 hours per week). You will help our customers via email, phone and social media, process returns and make sure everyone gets the best shopping experience. 

What you get:

• Working in a fun and enthusiastic team
• A delicious lunch with colleagues every day
• Employee discounts on our collections - because of course you also want to shine in ibzmode
• A workplace where the Ibiza vibe is never far away

What we're looking for:

• Experience in customer service and fluent in contact, both verbal and written
• You speak and write Dutch & English, German is a nice bonus
• You are available 28-32 hours per week, preferably spread over 5 days
• You like a dynamic work environment and switch effortlessly between different tasks

Do you already see yourself in our team? Then send your motivation and CV to vacature@ibizamode.nl and who knows, we might soon have a cup of coffee to get acquainted! 


Join us and live the bohemian dream

Vacancy: Marketing Manager (Retail/Fashion) - ibzmode

Are you an experienced and hands-on marketer with a passion for retail and fashion? Do you flawlessly sense how to build a strong brand, both online and offline? Then we are looking for you!

Ibizamode is all about experience. Our customers don't just shop an outfit, but a feeling - the vibe of Ibiza, the sun on their skin, the freedom of the island. As Marketing Manager you will make sure that this experience comes to life in all our communications and campaigns.

Your role

As Marketing Manager at ibzmode you are not only strategically directing, but also actively working on execution. You coordinate and plan campaigns, monitor results and make adjustments where necessary. You work closely with the owners and switch effortlessly between strategy and operations.

What you will do:

✔ Create and execute marketing strategy - you'll create the plan and make sure it happens.
✔ Coordinate and collaborate - from social media to email marketing and events, you'll be involved every step of the way.
✔ Monitor results - analyze data and continuously optimize campaigns.
✔ Streamline collaboration - make sure marketing, e-commerce and content work together.
✔ Interact directly with owners - you translate the ibzmode vision into concrete actions and campaigns.
✔ Coming up with creative activations and collaborations - from online campaigns to in-store experiences.

What we're looking for in you

✔ Experience in marketing within the retail and/or fashion industry (at least 5 years).
✔ Strong strategically and operationally - you know how to monitor the big picture, but are not afraid to write your own content, set up an email campaign or manage socials.
✔ Experience with omnichannel marketing, digital marketing and social media.
✔ You have an eye for brand experience and know how to build and engage a community.
✔ Data-driven and results-oriented-you know how to analyze and adjust campaigns.
✔ You are creative, proactive and know how to get a team moving.
✔ You have excellent communication skills and are fluent in Dutch and English. German would also be very nice.

What we offer

✨ A dynamic and inspiring work environment where your ideas make a real impact.
✨ Lots of room for your own initiative and creativity.
✨ The opportunity to expand and strengthen a growing brand.
✨ A pleasant team that works together on the most beautiful projects.
✨ Competitive salary and a shared lunch.
✨ Employee discounts on our collections - because of course you want to shine in Ibizamode too!

Does this sound like your new challenge? Send your CV and motivation to vacature@ibizamode.nl and who knows, we might soon have a cup of coffee to get acquainted! 

Join us and live the bohemian dream