When checking out with PayPal, you can choose the "Pay Later" option. At the completion of your purchase, PayPal pays the seller, and the money is only withdrawn from your bank account after 21 days.

Yes, we ship worldwide! You can select your country during the checkout process, and the corresponding shipping costs and times will be displayed. With Express, packages are even delivered worldwide within 1-3 days (exceptions apply).

If you live outside the EU, always take into account additional import duties when your purchase amount exceeds €150. However, you will not pay 21% VAT on the products, as customers within the EU do.

Your package will be delivered as quickly as possible, as you expect from us. Keep an eye on the track & trace information for the most up-to-date delivery details. If you order before 11:45 PM, your order will be shipped the same day (including Saturdays), if in stock and barring exceptions (we will inform you of these by email as soon as possible).

We have lovingly shipped your order. Of course, it may happen that you are not completely satisfied with your purchase.

You may cancel and return your order within 14 days of receipt without giving any reason. Returns are at your own expense or free if you drop them off at the Ibzmode store in Amsterdam, Den Bosch, Noordwijk, or Egmond aan Zee. Make sure to return the products in their original packaging, unworn, undamaged, and with the attached labels. Keep your return receipt until we have processed it.

As soon as we receive your return shipment, we will send you a confirmation by email. Normally, processing your return can take up to 14 days. We will send you an email once the return has been processed, and you will receive the amount back in your account within a few days, under the name “Mollie payments.” The goal is to complete the refund within 7 working days after processing your return. The refund will in any case take place within the legal period of 30 days.

How unfortunate that you received the wrong or damaged item! Of course, you can always contact our customer service in this case by sending an email to service@ibzmode.nl. Please include your order number, item number, and attach a photo of the item that is damaged or incorrectly received. This way, we can provide you with a suitable solution as soon as possible.